Account Deletion — OSAMMVC Virtual Office
This is an English translation provided for reference. In case of any discrepancy, the Spanish-language version prevails.
Version 1.0 — In force since August 1, 2026.
This page explains how to request the deletion of your account and its associated data in the OSAMMVC Virtual Office application, provided by Obra Social Asociación Mutual Metalúrgica Villa Constitución (OSAMMVC).
How to request deletion
a) Members — direct in-app deletion:
- Sign in to the OSAMMVC Virtual Office application.
- Go to the Profile section.
- At the bottom, tap "Delete my account".
- Confirm by re-entering your password and accepting the notice. The account is deleted immediately.
b) Other user types, or if you cannot access the app: Write to atencionalusuario@osammvc.com.ar from your registered email, stating your name and DNI (national ID) and requesting account deletion. We process the request and confirm it to you.
What data is deleted
Deleting the account removes access to the Virtual Office and anonymizes the account data: email address, phone number and login credentials. From that point on, it is no longer possible to sign in with that account.
What data is retained and for how long
Due to legal, regulatory and tax obligations applicable to a health insurance provider (obra social), records related to medical services, orders/authorizations and payments, associated with the national ID number (DNI), are retained for the periods required by applicable law (including documentary obligations in health and tax matters). Once those periods expire, such data is deleted or anonymized.
Important note
Deleting the Virtual Office account does not cancel your membership or coverage with the health insurance provider, which is a separate procedure.
Contact
OSAMMVC — Obra Social Asociación Mutual Metalúrgica Villa Constitución, María Perrisol 615, Villa Constitución, Province of Santa Fe, Argentina. User support: atencionalusuario@osammvc.com.ar or the Support channel within the Virtual Office.